Privacy Policy
Effective January 1, 2026
Prestige Mission Viejo Concrete Company, missionviejoconcretecompany.com, hello@missionviejoconcretecompany.com
Who this policy covers
This policy explains how Prestige Mission Viejo Concrete Company, a concrete contractor in Mission Viejo, CA, handles the information you share when you use this website, call us or ask for an estimate. It applies to every page on the site, from the home page to each service and city page.
We're a small local business, so we keep this simple. We collect what we need to answer you and do the job, and we don't sell your personal information.
Information you give us
When you fill out our estimate form or call (949) 619-8245, you usually give us your name, phone number, email address, the address of the property and a short description of the work, like a cracked driveway or a new patio. You might also send photos of the area so we can see it before we come out.
Our contact form runs on an outside form service, so what you type there passes through that service before it reaches us. We only ask for details that help us reply, schedule a visit and price the job.
Information collected automatically
Like most websites, ours may use basic analytics tools and cookies, which are small files your browser stores. They tell us things like which pages get visited, how people found the site, what kind of device they used and roughly what area they're in.
We use this to see which pages are useful and which ones need work. It isn't used to identify you by name. You can block or clear cookies in your browser settings, and the site will still work.
How we use your information
We use what you send us to answer your questions, set up an on-site estimate, write up your quote, schedule and do the work, send invoices and follow up if something about the job needs attention later.
We won't add you to a marketing list without asking, and we won't use your details for anything unrelated to your project or your questions.
Who we share it with
We don't sell or rent your personal information. We only share it when the work requires it, for example with the services that run our website, form and email, with a supplier or crew member who needs the job address, or with a city office when a permit calls for property details.
We may also share information if the law requires it, or to protect our business and customers from fraud.
How long we keep it
We keep estimate and job records for as long as we need them to finish the work, handle any questions about it afterward and keep the business and tax records we're required to keep.
If you ask for an estimate and decide not to go ahead, we don't hold on to your details longer than we need to. Analytics data is kept in summary form and isn't tied to your name.
Your choices and rights
You can ask us what information we have about you, ask us to correct it, or ask us to delete it. If you live in California, state law may give you added rights over your personal information, and we'll honor those requests.
Some records, like invoices for finished work, we may need to keep for legal or tax reasons. If that's the case, we'll tell you what we're keeping and why.
Children's privacy
This site is meant for homeowners and property owners. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
If we change how we handle information, we'll update this page. Changes take effect once they're posted here.
How to raise a privacy concern
If you have a question about your information or want to make a request, reach out through our contact page or call (949) 619-8245. Tell us what you're asking for, and we'll get back to you, usually within one business day.
If you'd like to know more about who we are before you reach out, our About page covers the business and how we work.